When you access or use our Services, we receive certain usage or network activity information. We may also derive your approximate location from your IP address. You can always remove our access using your Fitbit device or mobile device settings. We collect this type of data if you grant us access to your location. The Services include features that use precise geolocation data, including GPS signals, device sensors, Wi-Fi access points, and cell tower IDs. When your device syncs with our applications or software, data recorded on your device is transferred from your device to our servers. Learn more about the features of our various devices and how you can use MobileTrack. The data collected varies depending on which device you use. Your device collects data to estimate a variety of metrics like the number of steps you take, your distance traveled, calories burned, weight, heart rate, sleep stages, active minutes, and location. INFORMATION WE RECEIVE FROM YOUR USE OF OUR SERVICES If you use our Live Coaching Services, we collect information about such use, including the plan, goals, and actions you record with your coach, your calendar events, communications with your coach, notes your coach records about you, and other information submitted by you or your coach. Coaches may be provided by third parties, such as your employer or insurance company, or by our third-party coaching service providers. Our live coaching services are a platform for you to communicate with a live health, fitness, or wellness coach (“Live Coaching Services”). Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms. We store your shipping address to fulfill your order. We do not store this payment information.
If you purchase Fitbit merchandise on our website, you provide your payment information, including your name, credit or debit card number, card expiration date, CVV code, and billing address. We do not store your transaction history.
You can remove the token from your account using your account settings. For your convenience, we store the last four digits of your card number and your card issuer’s name and contact information. This information is encrypted and sent to your card network, which upon approval sends back to your device a token, which is a set of random digits for engaging in transactions without exposing your card number. If you activate this feature, you must provide certain information for identification and verification, such as your name, credit, debit or other card number, card expiration date, and CVV code. Some Fitbit devices support payments and transactions with third parties.
If you contact us or participate in a survey, contest, or promotion, we collect the information you submit such as your name, contact information, and message.
We do not store your contact list and delete it after it is used for adding contacts as friends. You may also connect with friends on the Services or invite friends who have not yet joined by providing their email addresses, accessing social networking accounts, or using the contact list on your mobile device. To help improve your experience or enable certain features of the Services, you may choose to provide us with additional information, like your logs for food, weight, sleep, water, or female health tracking an alarm and messages on discussion boards or to your friends on the Services. You may also choose to provide other types of information, such as a profile photo, biography, country information, and community username. This is the only information you have to provide to create an account with us. Some information is required to create an account on our Services, such as your name, email address, password, date of birth, gender, height, weight, and in some cases your mobile telephone number. When you use our Services, we collect the following types of information.
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